Key Metrics Explained

• Total Link Views – The total number of times your shared link has been clicked (including repeat clicks from the same person).

• Unique Link Visitors – The number of individual people who clicked your link. One person clicking multiple times still counts as 1.

• Page Views – The total number of times your menu or page has been viewed (including repeat views).

• Unique Page Visitors – The number of different people who visited your page. Multiple visits from the same person are only counted once.

Key Benefits

• Understand guest behavior – See which items and categories get the most attention.

• Measure QR code performance – Track how often and where your QR codes are scanned.

• Order insights – Learn which products sell best and when.

• Data-driven decisions – Use analytics to optimize your menu, pricing, and promotions.

Tips

• Check your analytics weekly to spot trends early.

• Compare different time periods (e.g. last week vs. this week) to measure growth.

• Use insights to test new promotions or highlight popular items.

• Combine analytics with Events or Popups to see which strategies drive more engagement.

1. Access your shop

• Go to your restaurant page by typing "/menu" after your domain. Example: "dineri.me/your-restaurant/menu".

• This is your shop page, where guests can place orders.

• You can fully customize this page via the Customize button (bottom-right corner).

• Tip: Add all your products first, then use Customize, it’s easier to design when you can see the full menu.

2. Add products

• In your dashboard, go to Menu → Add Product.

• When adding a product, you can choose to include it in the Quick Menu.

• If you skip this, the product will only appear in the Shop.

3. Manage orders

• Orders are displayed in your Orders dashboard with details like items, quantity, and time of order.

• Update order status:

  • Pending → waiting for confirmation

  • In Progress → being prepared

  • Completed → delivered or picked up

  • Cancelled → order cancelled

Additional Functions in the Orders Dashboard

• Restaurant Status
  Set your restaurant availability for delivery, pickup, or unavailable. Perfect for busy times or temporary issues when you need to stop orders.

• Delivery Costs
  Define your own delivery fees directly in the dashboard.

• Refresh Timer
  Keep your order page open in your workspace and choose an auto-refresh interval (e.g. every 2, 5, or 15 minutes). This way, you’ll always see new orders without touching the screen.

• Opening Hours
  Adjust your restaurant’s opening times.
  Important: You cannot set separate hours for delivery vs. pickup. If your kitchen has different timings (e.g. delivery closes earlier), make sure to reflect this in your main opening times.

• Order Export File
  Download your complete order history as an Excel sheet. This includes all key data you may need for accounting and administration.

Key Benefits

• Centralized management – All orders, products, and settings in one place.

• Customizable shop – Tailor your ordering page to fit your brand.

• Operational flexibility – Adjust status, delivery costs, and refresh timer as needed.

• Data at your fingertips – Export order history for reporting or accounting.

Tips

• Add products before customizing your shop for the best editing experience.

• Regularly check your restaurant status to avoid missed orders during busy times.

• Use the refresh timer on a tablet or screen in your kitchen to stay up-to-date hands-free.

• Export your order history monthly to keep your records organized.

Payments

To receive payments directly into your bank account, you need to connect your Stripe account. Click here to learn how to set up and link Stripe with your restaurant.

How it works

• Click <b>Add Link</b> and enter:

  • A title (e.g. “Instagram” or “Reserve a Table”).

  • The URL of the page.

  • (Optional) An icon or image for quick recognition.

• Reorder links by dragging them into your preferred order.

• Save changes → Your updates are instantly live.

Key Benefits

• Central hub – Collect all your important links in one accessible place.

• Customizable – Titles, order, and icons can be personalized to match your brand.

• Instant updates – Any change you make in the dashboard is reflected immediately.

• More engagement – Make it easy for guests to connect with you on multiple platforms.

Tips

• Add your reservation tool link so guests can book directly.

• Include links to social media for more visibility and engagement.

• Keep the list short and relevant, too many links can overwhelm guests.

• Use Analytics to track which links get the most clicks.

How it works

• 1. Create categories

  • Organize your items into categories (e.g. Starters, Main Courses, Drinks).

  • Choose whether a category should be enabled in the Quick Menu or not.

  • Categories disabled for the Quick Menu will still appear in your Shop (connected to Orders).

• 2. Add products

  • Go to your dashboard → Menu → Add Product.

  • Fill in the product name, description, and price.

  • Assign the product to the correct category.

  • Note: Images are not supported at this time.

• 3. Allergies & Add-ons

  • For each product, you can specify allergens (e.g. nuts, gluten, dairy).

  • Add optional add-ons (e.g. “Extra Cheese” or “Add Sauce”).

  • Important: Add-ons are not visible in the Quick Menu — they only appear in the Shop when guests are placing an order.

• 4. Save & publish

  • Your menu is updated instantly across all channels: Quick Menu, Shop, QR codes, and links.

  • Add optional add-ons (e.g. “Extra Cheese” or “Add Sauce”).

  • Important: Add-ons are not visible in the Quick Menu — they only appear in the Shop when guests are placing an order.

Key Benefits

• Structured menus – Organize items with categories for easy navigation.

• Quick Menu vs. Shop – Share a lightweight standalone menu or a fully integrated order shop.

• Allergen details – Help guests make informed choices.

• Flexible add-ons – Offer customization (e.g. toppings, extras) to increase order value.

• Real-time updates – Any changes are instantly reflected everywhere.

Tips

• Create categories before adding items, it keeps your menu tidy.

• Enable only the most relevant categories for the Quick Menu (e.g. Drinks, Food), and keep others exclusive to your Shop.

• Keep descriptions clear and simple, too much text makes the menu harder to read.

• Use add-ons wisely: extras like toppings or sauces can boost upsells.

• Regularly review allergen info to stay accurate and compliant.

How it works

• 1. Navigate to the Events section.

• 2. Click Add Event and enter the details:

• • Event title

  • Description (e.g. program, performers, or menu highlights)

  • Date & time

  • Location (if different from your main venue)

• 3. Save → The event is automatically displayed on your profile page.

• 4. A new Events link is added to your profile navigation so guests can easily find all upcoming activities.

• 5. You can edit or remove events at any time and changes are reflected instantly.

Key Benefits

• Promote your business – Highlight special nights, offers, or seasonal activities.

• Unlimited events – Add as many events as you like (paid plans only).

• Automatic visibility – Events are instantly added to your profile and shown under a dedicated “Events” link.

• Integrated marketing – Combine with popups to announce your events in real-time.

Integration with Popups

In addition to showing events on your profile, you can also display them in a popup when visitors land on your page.

• This is a great way to instantly grab attention.

• To configure this, see the Popups Guide in the Help Center.

Tips

• Add engaging descriptions (e.g. “Live DJ + cocktail specials”) to capture attention.

• Use a QR code specifically for your event page and place it on flyers, posters, or tables.

• Keep past events archived or remove them quickly to keep your profile fresh.

• Combine events with popups for maximum visibility.

How it works

• 1. Choose one of two options:

• • Quick Setup → Select from a set of pre-written questions (e.g. opening hours, payment methods, dietary options) and make small edits to fit your business.

  • Manual Setup → Write your own questions and answers one by one.

• 2. Save → The FAQ is automatically displayed on your profile page under a dedicated “FAQ” section.

• 3. You can edit or remove questions at any time.

Key Benefits

• Save time – Pre-written FAQs get you started in minutes.

• Reduce repetitive questions – Guests can find answers instantly.

• Flexible setup – Quick setup for speed, manual setup for full control.

• Better customer experience – Guests feel informed and confident.

Tips

• If you’re just getting started, use the Quick Setup Tool to get a FAQ live fast.

• Keep answers short, clear, and easy to read.

• Cover the basics first: opening hours, allergens, delivery & pickup options, payment methods.

• Update your FAQ whenever your menu, policies, or events change.

Popup Types

There are three popup options, which can be enabled or disabled individually — or even combined:

• Homepage Popup – Display an announcement when a visitor opens your main profile page.

• Restaurant Page Popup – Show messages directly on your food ordering page.

• Events Popup – Highlight your upcoming events in a popup.

💡 The Events Popup can be combined with the Homepage Popup. In that case, your general message will appear together with event announcements. You can also choose to disable one of them if you prefer to keep it simple.

How it works

• 1. Go to the Popups section.

• 2. Create a popup and configure the following settings:

• Title – A short headline for your popup.

• Message – The content you want to display.

• Popup type – Choose homepage, restaurant page, events, or a combination.

• Delay function – Set how many seconds after page load the popup should appear.

• Show Action (Explore) button – Toggle this on/off. When enabled, visitors can click “Explore” to close the popup and continue to your page.

• Event options (if using Event Popups):

• Event time range – Select which events should be shown.

• Maximum events in popup – Limit how many events are displayed.

• Event rotation speed – Control how fast events rotate inside the popup.

• 3. Save → Your popup is instantly live and visible to visitors.

Use cases

• Announcements – Inform guests about opening hours, holidays, or special news.

• Promotions – Highlight discounts, happy hours, or new menu items.

• Events – Automatically display upcoming events in a popup.

• Welcome message – Greet visitors the first time they land on your page.

Key Benefits

• Highly flexible – Mix and match popup types for the best communication.

• Custom timing – Control exactly when your popup appears.

• Event integration – Automatically highlight your events without extra effort.

• User-friendly – Quick to set up and easy to adjust anytime.

Tips

• Use a short delay (e.g. 2–3 seconds) to make popups feel natural and not intrusive.

• Combine a general homepage popup with event popups for maximum visibility.

• Limit the number of events in one popup so it doesn’t overwhelm visitors.

• Regularly update popup content to keep your communication relevant.

How it works

• 1. Generate a QR code

• Go to the QR Code Generator in your dashboard.

• Enter a name for your QR code (to recognize it later).

• Select the type:

• Restaurant Page → Link directly to your main profile page.

• Existing Link → Choose a link you’ve already created in the Links section via the dropdown.

• Custom Link → Add an external URL, such as social media, ticket sales, videos, or any other page.

• 2. Customize the design

• On the right-hand side, preview the current design of your QR code.

• Adjust the colors to match your brand identity.

• Upload your logo to be placed in the center.

• Add a personalized text below the QR code for extra context.

• 3. Save & manage

• After generating the code, it is stored in your overview list.

• From here, you can download and use it for printing or digital sharing.

• Each QR code is tracked — you can see when and how often it has been scanned in your Analytics dashboard.

Key Benefits

• Flexible linking – Connect QR codes to your restaurant page, existing links, or any custom URL.

• Brand customization – Match QR codes to your brand colors, add your logo, and personalize text.

• Trackable – Every scan is logged so you can measure performance.

• Reusable – QR codes don’t change; when you update the linked content, the same code stays valid.

Use cases

• Place QR codes on tables for instant menu access.

• Add QR codes to flyers or posters to promote events.

• Share QR codes on social media for quick access to promotions or videos.

• Use branded QR codes at the entrance for a professional first impression.

Tips

• Always give your QR codes clear names so you can recognize them later in your overview.

• Test QR codes before printing to ensure they work on all devices.

• Use brand colors and your logo to build recognition.

• Regularly check analytics to see which QR codes perform best.